At chelsea88, your privacy is more than a legal obligation — it is our commitment to every member. We believe you deserve to know exactly how your personal information is collected, used, and protected. This document explains everything transparently and clearly.
We have built a robust data protection system based on six core principles so you can play with peace of mind, free from the risk of personal information leaks.
All data transmitted between your device and chelsea88 servers is protected by industry-standard 256-bit SSL encryption — the same technology used by major banking institutions in Malaysia — ensuring your information cannot be intercepted by any third party.
Access to member personal data is restricted to staff who require it to perform their duties. All access is logged and continuously monitored. Two-factor authentication (2FA) is enforced at all internal levels to prevent unauthorised access.
Chelsea88 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you and we use it solely for platform operations and service improvement.
Chelsea88's security systems undergo regular independent third-party audits to identify and address any vulnerabilities. We continuously update our security infrastructure to counter the latest cyber threats and keep your data safe at all times.
You have full control over your personal data. Through your account panel, you can update personal information, manage communication preferences, and request data deletion at any time. We process all member requests within 30 business days.
Chelsea88 retains your personal data only for as long as it is needed for the stated purposes or as required by law. Data that is no longer needed is securely deleted using data disposal procedures that meet international standards.
Welcome to the chelsea88 Privacy Policy. This document is an important agreement between you as a member and chelsea88 as the platform operator. It explains in detail how we collect, store, process, and protect your personal information while you use our online entertainment platform.
This Privacy Policy applies to all users of the chelsea88 platform, including website visitors, registered members, and anyone who interacts with our services via the website, mobile app, or our official communication channels. By using the chelsea88 platform, you agree to the terms set out in this Privacy Policy.
We are committed to complying with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). In the event of any conflict between this Privacy Policy and applicable legal requirements, the legal requirements shall take precedence.
Chelsea88 collects your personal data only for platform operations, payment processing, fraud prevention, and service improvement. We do not sell your data. You may request access, correction, or deletion of your data at any time. Your data is protected by 256-bit SSL encryption at all times.
When you register an account or use chelsea88 services, you provide us with the following information directly:
When you browse or use the chelsea88 platform, our systems automatically collect the following technical information:
Chelsea88 does not collect sensitive information such as biometric data, medical records, or political views. Your financial data such as credit card numbers is never stored on our servers — all card transactions are processed directly by certified payment gateways.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity Information | Account verification, KYC, fraud prevention | Active account period + 7 years |
| Financial Information | Deposit & withdrawal processing, AML audit | 7 years (legal requirement) |
| Usage Data | Platform improvement, analytics, customer support | 24 months |
| Technical Data | Security, fraud detection, technical diagnostics | 12 months |
| Communications | Customer support records, dispute resolution | 36 months |
Chelsea88 uses the personal data collected solely for legitimate purposes necessary to operate our platform. Below is a detailed explanation of each data use purpose:
We apply a "minimum data collection" principle — we only collect data that is strictly necessary for the stated purpose. We do not process your data for other purposes without obtaining your consent first, unless there is a valid legal basis to do so.
Chelsea88 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, in the course of legitimate platform operations, we may share your data with trusted third parties in the following situations:
All third parties receiving your data from chelsea88 are required to meet security and confidentiality standards equal to or exceeding our own. We ensure appropriate contractual agreements are in place before sharing any member personal information.
Chelsea88 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. These measures are designed in accordance with the "defence in depth" principle recognised in the cybersecurity industry.
In the event of a data security breach that affects your rights and freedoms, chelsea88 is committed to notifying you within 72 hours of becoming aware of the incident, in line with international data protection best practices.
Chelsea88 uses cookies and similar tracking technologies to enhance your experience on our platform, conduct usage analytics, and ensure the security of your account. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, or block cookies. However, disabling certain cookies may affect the functionality of the chelsea88 platform and your gaming experience. For guidance on managing cookies in your browser, refer to your browser's help section.
As a registered chelsea88 member, you hold important rights over your personal data. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe. Here are the rights you hold:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 30 business days.
If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete that information without delay.
You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records for defined periods.
You have the right to request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of your data or objecting to its processing.
You have the right to receive the personal data you provided to us in a structured, machine-readable format for transfer to another service provider.
You may object to the processing of your data for direct marketing purposes at any time. We will cease such processing immediately upon receiving your objection.
To exercise any of the above rights, contact our data protection team at [email protected], stating the right you wish to exercise and your account information. We will process your request within 30 business days.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our data protection team is ready to assist you.
We take every privacy inquiry and complaint seriously. If you are not satisfied with our response, you also have the right to lodge a complaint with the Malaysian Department of Personal Data Protection or the relevant regulatory authority in your jurisdiction.
Chelsea88 puts the safety and privacy of every member first. With 256-bit SSL protection, a no data-selling policy, and 24/7 support, you can enjoy over 500 games with complete peace of mind. Register now and experience the difference.